Request Form

Tell us more about your CCTV request

Your request

When it comes to complaints, we carry out thorough investigations using systems which provide accurate timings and data (including scanned boarding cards and CCTV footage).

If we need to carry out an investigation into your feedback, we’ll ask you to provide passenger names, travel dates, as well as flight and booking reference numbers.

Has your Data Protection Team / Legal Team been consulted in the relation to this request, (if so go to bullet point 8, if not skip bullet point 8)
Which Airport?*
Date and Time of CCTV Recording*